Jamaica Association of Administrative Professionals

                   DEDICATED TO PROFESSIONALISM

Welcome to the official website of the Jamaica Association of Administrative Professionals (JAAP). Please feel free to make comments in our guest book.

JAAP is the representative body for secretaries and administrative professionals in Jamaica. Its purpose is to elevate the standards of secretaries and administrative professionals in Jamaica and demands from its members a high standard of proficiency and integrity. A Certified Professional Secretary (CPS)/Certified Administrative Professional (CAP) is qualified in finance and business law, office systems and administration, and management.

Through professional association and exchange of ideas, techniques and customs, members of the JAAP have the unique opportunity not only to contribute to their own development but to also contribute to better international relations.

View our aims and objectives, code of ethics and members of the National Executive

Administrative Professionals Week

Embracing Diversity...Critical to Organizational Success

Message from the National President

Chapter Schedule of Activities

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Click here to view photos from Convention 2010

ADMINISTRATIVE PROFESSIONAL

Performs administrative duties as outlined below, in relation to a Departmental Manager or specialized officer at managerial, or equivalent, level.

a)  Handles information at the level of confidentiality commensurate with the responsibilities of      related officers.

b)  Prepares data and spreadsheet      reports.

c)  Handles customer service.

d)  Develops master schedules.

e)  Writes correspondence.

f)  Represents their department at      meetings.

g)  Designs newsletters and       brochures with desktop       publishing.

h)  Hires, trains and supervises staff.

i)  Purchases office supplies.

j)  Arranges meetings and travel.

UPCOMING CHANGES TO THE IAAP CERTIFICATION PROGRAM

IAAP’s Certification Program will be changing effective November 2011. In an attempt to answer as many questions as possible, we’ve developed this question & answer sheet. We’re excited about the upcoming changes, and we hope that you will be too. Our goal, as always, is to maintain a vibrant program that’s marketable to the professional community. Read more.

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